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Have a Question for Us?

Let us know if have a question through our online option below and we'll get back to you promptly.

Reporting Lost or Stolen Cards and Fraudulent Transactions

Lost or stolen Credit and Debit cards are a real security issue and one that we take very seriously and the same goes for fraudulent transactions. We gladly provide this contact information to you to assist in getting your issues resolved as quick and easy as possible.  

Report Lost/Stolen or fraud on an HCBT Credit Card:  866-604-0381

Report Lost/Stolen or fraud on and HCBT Debit Card: 866-960-2498

 

E-mail Us

Need to contact us? Send us an e-mail by completing the following information and we will respond as promptly as possible.

Important E-Mail Disclosure:

Because an e-mail message may not be reviewed by a bank representative immediately, you must contact the bank via telephone or in person for immediate attention. E-mail messages will not serve as a sufficient method for any requirement imposed on you to provide written notice, nor may e-mail messages be used to place a stop payment on a check, cancel a bill payment, request account transfers, or report lost or stolen banking codes and / or cards.


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